*The drive will pick up the guest at hotel concierge(within the Outer Ring Road of Shanghai) and drive the guest to the designed airport.

* Assist in handling boarding passes and baggage check-in.

* Guide the passenger through the VIP express channel for emigration and security inspection.

* Accompany to the boarding gate or  flight terminal by MRT if  satellite hall flights is applied.

* Escort to the VIP Loung

*Accompany to the boarding gate.

ease leave your hotel detail information (Arrival Flight number, Hotel information, Passenger Passport details including full name, passport number, nationality) when you are doing the booking, or to contact Gray Line Shanghai 24 hours prior to tour departure to reconfirm your pick-up location.

In the event of unforeseen circumstances such as bad weather, government traffic control, big events, attractions and closed by accident and other specific circumstances, Gray Line Shanghai owns the right to make the temporary adjustment of the itinerary.

Gray Line Shanghai address: 4104 LL Land, No. 580 Nanjing Road West, Shanghai

Phone: 86-21-62895221, Email: rsvsha@dtishanghai.com

Cancellation Policy: Unless tickets and bookings through the 3rd has specific requirements and restrictions, if you cancel at least 24 hrs before the activity date, full refund will be provided. If you cancel less than 24 hrs before the activity date, or if you don't show up on the date, no refund